Why We Don’t Offer COD & How Your Payment is Completely Safe?

Why We Don’t Offer COD

At Shopping Smart, we’re all about creating unique, personalized gifts made just for you. Since each product is custom-made, it’s impossible for us to reuse or resell them, and this is why COD isn’t the best option for us. Here’s the deal:

Custom Products Can’t Be Reused When a personalized order is rejected or returned, it’s a complete loss. Unlike regular items, custom-made gifts can’t be resold or repurposed.

Challenges with COD In India, about 37% of COD orders end up being rejected or returned, which leads to some pretty big issues for us:

  • Reverse shipping costs: Sending items back to the warehouse.

  • Cash handling fees: Processing returned cash payments.

  • Damage in transit: Returned items often arrive broken and unusable.

Overall, COD adds up to almost 40% extra costs, which makes it harder for us to keep prices fair and operations smooth.

Why You Can Trust Us We get it—prepaid payments can be intimidating. That’s why we’ve taken steps to build trust:

  • Secure payments: We partner with trusted platforms like Razorpay and Cashfree payments.

  • Positive Customer reviews: We encourage you to check our reviews on Google and other platforms to see what our happy customers say about us.

  • Registered business: Shopping Smart is registered business with address C/2, W No 31, MIG 2/1, K H B Colony, Netaji Nagar, Bellary Cantonment, Ballari 583104, India. Adhering to all legal and regulatory requirements.

Moving Towards a Cashless Economy By supporting online payments, we’re helping India’s shift to a cashless economy. Plus, it means:

  • Faster deliveries.

  • Easy payment options like cards, UPI, Netbanking and wallets.

  • No hidden fees—prepaid orders are more budget-friendly.